Shipping policy
Shipping Policy
Effective Date: July 31, 2026
Thank you for shopping with Nova Store. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
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Orders are processed within 1–3 business days after payment is successfully received.
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Orders are not processed or shipped on weekends or public holidays.
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During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Time
Estimated delivery times are:
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Domestic Orders: 3–7 business days
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International Orders: 7–15 business days
Please note that delivery times are estimates and may vary due to customs, weather, carrier delays, or other unforeseen circumstances.
Shipping Charges
Shipping costs are calculated at checkout based on your location and the shipping method selected.
If your store offers free shipping, it will be clearly displayed during checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number (where available) so you can monitor your shipment.
Delays
While we make every effort to ensure timely delivery, Nova Store is not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other events beyond our control.
Incorrect Shipping Address
Please ensure your shipping address is accurate before placing your order. Nova Store is not responsible for orders delivered to an incorrect address provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 48 hours of delivery or the expected delivery date. We will work with the shipping carrier to help resolve the issue
Contact Us
If you have any questions regarding our Shipping Policy, please contact us:
Store Name: Nova Store
Email: harebsaim@gmail.com